Misc #8741: email notification on bugs.ruby-lang.org is broken

• Status: Closed
• Assignee: hsbt (Hiroshi SHIBATA)

[rits (First Last)]

I don't know where else to report this

[henrikhodne (Henrik Hodne)]

This is a little hard to debug. What do you mean by "broken"? Do you not receive them? Do you only receive some? Are they garbled? I get notifications just fine, so they can't be completely broken.

[rits (First Last)]

henrikhodne (Henrik Hodne) wrote:

This is a little hard to debug. What do you mean by "broken"? Do you not receive them? Do you only receive some? Are they garbled? I get notifications just fine, so they can't be completely broken.

I get no notifications to the gmail address configured on this account. Explicitly watching bugs does not help. They are not in spam nor otherwise filtered. There's nothing wrong with the gmail account, I do get notifications from other services.

The email notification settings are: "only for things I watch or am involved in", "I don't want to be notified of changes I make myself"

[vo.x (Vit Ondruch)]

I complained about the same a while ago (ruby-core:52371) but nothing changed :/ I also opened ticket for ruby-lang.org redmine (https://github.com/asakusarb/redmine4ruby-lang/issues/28) but that remains without response as well.

[hsbt (Hiroshi SHIBATA)]

• Assignee set to hsbt (Hiroshi SHIBATA)

I'm sorry for your inconvenience experience. we rebuild our mailing list system at Aug, because of system failure.
Probably mailing-list is rolling back to spring this year from Aug. Please re-register it.

[hsbt (Hiroshi SHIBATA)]

• Status changed from Open to Closed

[mpapis (Michal Papis)]

Please explain what does it mean re-register? I have heard from https://bugs.ruby-lang.org/users/7549 that he also does not get the notifications and he was registered on 10/25/2013 which is after the mentioned event.

[gg0 (Gabriele Giacone)]

I registered few weeks ago and didn't receive any notification neither from bugs i filed (#8937, #8990, #8999, #9000) nor from ones I was watching (#8741).
Please reopen it.

(same issue at https://github.com/asakusarb/redmine4ruby-lang/issues/28)

[rits (First Last)]

this is not fixed, I haven't received any notifications from this bug.

I too don't understand what is being suggested by "re-register". It sounds like you are talking about unsubscribing an resubscribing to a mailing list, presumably ruby-core?, but I am not on ruby-core, and this bug is not about ruby-core or any other list, it's about bugs.ruby-lang.org accounts.

[normalperson (Eric Wong)]

I cannot fix bugs.ruby-lang.org, but as a workaround I suggest
subscribing to ruby-core anyways. ruby-core is basically an
email gateway to bugs.ruby-lang.org (which is good for people like
me who hate using web browsers).

[rits (First Last)]

Receiving all of ruby-core is not the same as following certain specific issues that one reported or is interested in.

It's possible to subscribe to specific ruby-core threads on ruby-forum.com.

However, what is the problem with fixing email notification on bugs.ruby-lang.org? This issue is 4 months old and the underlying problem, even older.

[normalperson (Eric Wong)]

I should clarify I am not an admin and have no access/perms to fix this.

However, running an automatic mail notifier can be difficult and
time-consuming because of bounce/invalid-mail processing and the
possibility of ending up on antispam blacklists. So maybe that's
why this feature does not work.

Also, I notice there is an issue-specific Atom feed for each issue.
Perhaps following these feeds makes life easier?
e.g. https://bugs.ruby-lang.org/issues/8741.atom

[mpapis (Michal Papis)]

Maybe it is all about missing SPF record for the server bugs.ruby-lang.org to send emails in name of ruby-lang.org => https://support.google.com/a/answer/33786

[rits (First Last)]

Why is this closed?

[hsbt (Hiroshi SHIBATA)]

• Status changed from Closed to Feedback

ok, I restart to investigation.

[naruse (Yui NARUSE)]

Our redmine's notification seems buggy.
Contribution is welcome.
https://github.com/asakusarb/redmine4ruby-lang/issues/28

[alexeymuranov (Alexey Muranov)]

A have newer received any email notification, i do not know why.

[hsbt (Hiroshi SHIBATA)]

• Status changed from Feedback to Closed

[rits (First Last)]

This is not resolved

[mpapis (Michal Papis)]

I can confirm this still does not work - I did not get notification for last comment and neither closing the ticket.

[mpapis (Michal Papis)]

but I got notification about my last message, removed the flag I don't want to be notified of changes that I make myself from account settings and trying again :)